LEGAL
NOTES
| Property Management—A
Profitable Option for Agents |
by: John Benedict,
Esq., Attorney at Law
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The National Association
of Realtors’ annual Investment and Vacation Home Buyers
Survey shows that there were 1.65 million investment-home
sales in 2006. Twenty-two percent of all homes purchased in
2006 were for investment, while another 14 percent were vacation
homes. These figures show that there is a lot of opportunity
in property management. Considering the slow sales market,
it is a good time for Real Estate agents to consider adding
property management to their service offerings. By doing so,
you can continue to profit in the Real Estate business even
when your homes are not selling. However, before you start
advertising your new service, there are a few things you need
to know.
The Basics of
Property Management
Many Real Estate professionals fail to realize that there
are strict rules and regulations in property management. Primarily,
if you do not have a license for property management separate
from your Real Estate license, it is illegal to provide property
management services. In many states, including Nevada, it
is a misdemeanor to receive compensation for property management
services if you are not licensed as a property manager. For
example, if a licensed property manager owns six properties
and hires her brother to manage the properties, it is important
that both be licensed. If the brother manages the units and
charges a fee for his services, unless he is licensed he is
violating the law. If the licensed sister is passing the expenses
on to her tenants, she is also breaking the law.
When you enter the world
of property management, you will find that many responsibilities
come along with the job. Property management involves much
more than just collecting rent. Property management generally
also includes leasing, keeping records, making repairs and
carrying out preventive maintenance. If an eviction is necessary,
a property manager should know how to handle the whole process,
from sending eviction notices to filing court documents and
working with the local sheriff.
Finally, property managers
must understand and comply with provisions of national, state
and local laws, such as fair housing laws. They must ensure
that their renting and advertising practices are not discriminatory
and that the property itself complies with all regulations
and building codes. In short, in order to limit liability
exposure, property managers should be fully versed in the
rights and obligations of not only a property owner, but also
the rights of tenants.
Advice for Investment
Clients
Given the large number of property owners who lack the time
or knowledge necessary to directly manage their Real Estate
investments, it is clear that there are many opportunities
for property managers. However, becoming a licensed property
manager is a major step and may not be feasible for some Real
Estate agents. This does not mean that you cannot take advantage
of the property management boom. Many clients purchasing investment
properties look to their agents for advice on how to best
manage their properties. Simply educating yourself on the
basics of property management can help you establish yourself
as an agent who specializes in investment properties.
The best advice you can
give to investment clients is to seek the assistance of a
Real Estate attorney when entering a contract with a property
management company. Most companies are good at collecting
rent but it is important that they be prepared to handle legal
and financial problems as well.
Many investors fail to
properly outline their agreement with property managers until
it is too late. For example, I recently represented an out-of-state
client who had her Nevada property foreclosed upon without
her knowledge. It turns out she had failed to pay HOA dues
because she believed the property management company was paying
them. In actuality, her property management company was receiving
the bills and disregarding them. She was unaware of the problem
until someone knocked on her tenant’s door asking to
inspect the property to be able to bid on it at the upcoming
foreclosure sale. Needless to say, both landlord and tenant
were shocked, and the tenant was scared off and moved out.
When questioned, the property
management company argued that it was not responsible for
paying the HOA dues, for including those on the landlord’s
monthly statement, or even for passing on the dues bills or
the notices of delinquency. Without a detailed contract, my
client had no proof that these common-sense responsibilities
were within the scope of what she was paying the property
manager to do. My client eventually got her property back,
but only after a great deal of time, money and heartache.
A detailed property management contract, drafted with the
assistance of a Real Estate attorney, could have prevented
this type of misunderstanding.
In addition, it is critical
to make sure the property management company is substantial
and has good insurance. Your clients are entrusting a very
valuable asset to this company. If something goes wrong, they
need to know that they are covered. Consider this scenario:
A man owns property in Idaho and lives in California. He hires
a property management company to manage the Idaho property.
If one of his tenants sues for mold contamination and exposure,
the owner looks to the property management company to take
care of the issue. If the company has good insurance, all
parties should be covered. If not, the owner has to pay for
his defense out of his own pocket on an issue he knew nothing
about, and that he paid someone else to avoid in the first
place. This scenario also highlights why it is critical not
only to use a reputable property management company, but also
to ensure in the contract with them that they will defend
and indemnify the landlord from any suits arising from something
(like mold) that falls within their responsibility to avoid.
Finally, always advise
your clients to do a complete inspection before the property
manager takes over. The condition of the property should be
documented with files and photos. If the property goes to
shambles under the care of a property manager, this can serve
as proof that they did not provide the service they promised.
Knowing the above
can provide an additional service to your investor clients,
that helps ensure that they come back to you the next time
they come to town looking for a great rental or vacation property.
John
Benedict, Esq. Attorney at Law
LAW OFFICES OF JOHN BENEDICT
Las Vegas, Nevada 89123
Phone: (702) 333-3770
Facsimile: (702) 361-3685
Email: john.benedict.esq@gmail.com
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